Check-in is from 3:00 PM, and check-out is until 11:00 AM. There's no reception desk — check-in works through a digital key, so you can let yourself in whenever suits you within that window, no waiting around required. See “How does check-in with the digital key work?” below for exactly how that works.

There's no staffed reception at Gilded Ox Suites — check-in works entirely through a digital key. If you need anything during your stay, you can always reach us directly by phone or email, and we're happy to help.

Before you arrive, you'll fill in a short online check-in form — once we've received your details, everything below is set up automatically for your stay.

On the day of arrival, you'll receive a link to your own personal webpage around 11:00 AM. At 11:00, that page shows the key to the building's entrance — so if you'd like to drop off your luggage early, you're welcome to let yourself in and leave your bags safely in our unattended luggage room. As soon as your suite is ready (latest at 3:00 PM), the key to your room appears on that same page too. If you use WhatsApp, you'll also get a message letting you know your room is ready.

If you're staying multiple nights, please note that we don't provide daily housekeeping for the suite. If you'd like fresh towels, or your coffee and tea restocked, just let us know — we kindly ask you to pass on your request before 1:00 PM so we can arrange it for you in good time.

Gilded Ox Suites is a “Bed & Coffee”: we don't serve breakfast on-site, but the city centre is full of excellent options just a short walk away. Our Deventer Tips page lists our favourite breakfast and coffee spots, most within a few minutes on foot.

No — you're welcome to book just a single night. There's no minimum stay.

You can cancel free of charge up to 7 days before arrival, with a full refund of any prepayment. Cancellations made within 7 days of arrival are non-refundable. The full amount is charged at the time of booking.

Unfortunately not — pets aren't allowed at Gilded Ox Suites.

Because Gilded Ox Suites is set on the first floor in a monumental building from 1899, it is only accessible by stairs. The building isn't wheelchair accessible and doesn't have an elevator, so it unfortunately isn't suitable for guests who have difficulty with stairs. If you have questions before booking, we're happy to talk it through with you.

The building itself can't be reached by car, but there are good parking options within walking distance.

Paid parking: a 400-metre walk away, at Parkeergarage Brink or Centrumgarage, both have a daily rate of €10 .

Free parking: at De Worp, across the IJssel river near the ferry — spots can take a little longer to find, especially at weekends, and the ferry crossing into the city centre costs €1.50 per person (Tip: don't buy a return ticket, it is only valid on the issue date.

We're right in Deventer's pedestrian city centre, about a 7-minute walk from Deventer Centraal station. The building can't be reached by car — see “Is there parking nearby?” above for the closest garages.

No, Gilded Ox Suites is a smoke-free property throughout.This includes the balcony of the Eleonora Suite

Yes, free WiFi is available in every suite.